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Beware of Phishing

Phishing is an online attempt to acquire personal information by someone posing to be a legitimate company. Always be skeptical if you receive an email or text message requesting your social security number, bank account numbers, debit/credit card numbers, passwords and/or PIN numbers.
On occasion, emails claiming to be from the National Automated Clearing House Association (NACHA) are sent to customers alleging that a recent transaction at the recipient’s bank could not be processed. A legitimate looking link is provided and asks the customer to “learn more” about the issue. By clicking on this link, malware is downloaded to the recipient’s computer. This malware is able to acquire banking information by bypassing authentication software. Once this occurs, the bank information is then used to conduct fraudulent wire transfers and purchases.

To protect yourself against phishing:

  • Watch out for emails, text messages or other forms of communication that urge you to act quickly because your financial account may be suspended or closed.
  • Never provide your password or any other confidential information, such as your social security number, bank account numbers, debit/credit card numbers or PIN numbers in response to an email. Financial institutions will never ask you to provide personal information via email. If in doubt, contact the organization directly.
  • Never click on a link from an email. Always enter the URL manually.

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